Frequently
Asked Questions
Can we settle the bill when we arrive?
Yes, or in advance if you prefer.
Do you operate a Shuttle Service from the airport?
No, but our Location page gives simple instructions on how to find us.
What time is check in/check out?
Guests may check in at any time after 8 am. Check out is by 11 am.
Does the price include meals?
The price includes breakfast but not lunch and dinner. The antica casa Hotel Carettoni has a typical Venetian restaurant in the nearby Piazza Santa Margherita.
Is there Satellite TV in each room?
Yes, including a choice of international channels such as CNN and BBC World.
Is there a lift?
Unfortunately not, the hotel occupies two floors and guests with mobility problems should request a room on the ground floor when booking.
Where is the nearest point of water transport?
A 1 minute walk to Ponte degli Scalzi from the hotel.
Does the hotel offer a Tourist Information Service?
Yes, our expert Concierge staff have extensive knowledge of the city and its many treasures.
Which languages are spoken in the hotel?
English, French, Spanish and German.
Do you accommodate for smokers?
Smoking rooms are available but smoking is prohibited in public areas of the hotel by Italian law.
Do you have jacuzzi/sauna/gym facilities?
No, but there can be found in the vicinity and our Concierge will be happy to assist you.
Is there a garage?
No, but we can arrange parking for you at Piazzale Roma nearby.
Is there a swimming pool?
Not, on the property but there is one nearby, open from 9 am till 7 pm. Ask at reception for details.
Do you operate a Car Rental Service?
No, but we'll be happy to arrange it on your behalf.
Is there Internet Access available in the hotel?
Yes, you can connect your modem and laptop from your room. There is also an Internet Café nearby.
Are the rooms Air Conditioned?
Yes, individually controlled. No extra charge.
Do any rooms have balconies or terraces?
Unfortunately not but the windows are very large.
Is the price per person or per room?
The price is per room, per day.
Can we bring pets?
Unfortunately not.
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